Snow Leopard and Fujitsu ScanSnap Manager

I finally came across an application that does not play well with Snow Leopard. The ScanSnap Manager application that came with the Fujitsu ScanSnap S510M can crash under certain circumstances. For example, if I scan a document and select the Scan to Folder option, I will consistently see this unpleasant message:

scansnap-manager

Fujitsu has a patch of sorts that disables the ScanSnap Manager and routes the scanned document to Adobe Acrobat or Adobe Reader if installed. I had installed the patch, but thought that Acrobat slowed down my workflow. So, I uninstalled the patch and tested ScanSnap Manager some more. My preferred solution is to select Scan to Print, then Save as PDF, which then prompts me for a filename. Better than the overhead of launching a separate application just to save a scanned file.

5 comments… add one
  • Clint Sep 1, 2009 Link

    Great tip….why didn’t I think of that. Thanks!

  • Kiere Sep 15, 2009 Link

    Awesome idea. Thanks!

    …How long has the Snow Leopard beta been around?? Come on Fujitsu…

  • Kiere Sep 15, 2009 Link

    Actually, you know what. When the ‘Scan to Folder’ crashes, the file is still placed in the location of the last saved document. I have a folder called ‘Inbox’ where I send all my scans to be ‘filed’ later. That was the last place I saved something before I upgraded from Leopard to Snow Leopard. At the top of that folder, I see all the scans with the default time-date filename that Scan to Folder defaults to. When I scan something and click ‘Scan to Folder’ it does crash, but the file is still saved in my ‘Inbox’ folder.

    So, for me, it is easier to dismiss the crash dialog and just rename the folder in that spot. Especially since the ‘Scan to Print’ option does funny things to the format of smaller documents.

  • Ken Chan Sep 15, 2009 Link

    Just discovered that “Scan to Print” saves two copies of each scan. When I select “Scan to Print,” ScanSnap Manager drops a copy of the scanned document with the usual filename in the folder of the last-saved scan. When I select “Save as PDF,” it creates a second copy if I choose to rename the file. After I noticed this, I stopped selecting the “Save as PDF.” I just rename the first scanned document. But I still have to close out a number of windows afterwards by manually clicking on that red button since control-w doesn’t work.

  • Ken Chan Nov 19, 2009 Link

    Two months later, Fujitsu finally updates ScnanSnap Manager for Snow Leopard.

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